Description
What is Virtualize?
Virtualize is a virtual IT support service and solution for your home and small business by An Island, LLC. An Island has pioneered Enterprise Consulting and IT services globally for 12+ years, consistently delivering business value with the latest technology. That same experience and support is now being expanded into the residential and small business markets to help users with everyday IT issues they may have and allow for them to rely on a reliable partner and source for answers. This is why we confidently say:
“Digitalize Your Life With Our Virtual Eyes!”
How can Virtualize help you?
Remember that moment when you or someone you knew had an issue with a device such as a computer, laptop, tablet, printer, or smartphone and didn’t know exactly about how to get the issue resolved? Now, with an active Virtualize subscription plan, you can simply just contact Virtualize with your issue and let us take care of the rest… remotely. If an issue cannot be resolved virtually, we can schedule an in-person visit at a time convenient for you. Social distancing and other health safety rules will be followed.
What does this plan include?
✅ Virtual IT Support
✅ Periodic Device Monitoring
✅ Support available within 24 Hours
✅ Up to 5 Selected Device Support
✅ Total of Three-Hours Free Premium Support
✅ Free Knowledge Base for self-support
✅ Two-Factor Authentication
✅ Free Consultation and Quote for New Device Purchases
What does this plan NOT include?
❌ Up to 10 Selected Device Support (Included in Household Premium)
❌ Total of Five-Hours Free Premium Support (Included in Household Premium)
❌ Router Maintenance & Monitoring (Included in Household Premium)
❌ Parental Control Setup on Router and Other Smart Devices (Included in Household Premium)
❌ Guest Wi-Fi Setup (Included in Household Premium)
❌ Premium Support (Purchased separately when requested and quoted)
Need to contact us for more info?
Please feel free to contact us via the Live Chat Messenger or use the Contact Form to send us an email with your information so that we can get back with you.