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V I R T U A L I Z E
Individual Plan
2 reviews
From: $9.95 / month

✅ Virtual IT Support
✅ Periodic Device Monitoring
✅ Support available within 24 Hours
✅ Up to 1 Selected Device Support
✅ Total of One-Hour Free Premium Support
✅ Free Knowledge Base for self-support
✅ Two-Factor Authentication
✅ Free Consultation and Quote for New Device Purchases

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Description

What is Virtualize?

Virtualize is a virtual IT support service and solution for your home and small business by An Island, LLC. An Island has pioneered Enterprise Consulting and IT services globally for 12+ years, consistently delivering business value with the latest technology. That same experience and support is now being expanded into the residential and small business markets to help users with everyday IT issues they may have and allow for them to rely on a reliable partner and source for answers. This is why we confidently say:

“Digitalize Your Life With Our Virtual Eyes!”

How can Virtualize help you?

Remember that moment when you or someone you knew had an issue with a device such as a computer, laptop, tablet, printer, or smartphone and didn’t know exactly about how to get the issue resolved? Now, with an active Virtualize subscription plan, you can simply just contact Virtualize with your issue and let us take care of the rest… remotely. If an issue cannot be resolved virtually, we can schedule an in-person visit at a time convenient for you. Social distancing and other health safety rules will be followed.

What does this plan include?

✅ Virtual IT Support
✅ Periodic Device Monitoring
✅ Support available within 24 Hours
✅ Up to 1 Selected Device Support
✅ Total of One-Hour Free Premium Support
✅ Free Knowledge Base for self-support
✅ Two-Factor Authentication
✅ Free Consultation and Quote for New Device Purchases

What does this plan NOT include?

❌ Up to 5 Selected Device Support (Included in Household)
❌ Up to 10 Selected Device Support (Included in Household Premium)
❌ Total of Three-Hours Free Premium Support (Included in Household)
❌ Total of Five-Hours Free Premium Support (Included in Household Premium)
❌ Router Maintenance & Monitoring (Included in Household Premium)
❌ Parental Control Setup on Router and Other Smart Devices (Included in Household Premium)
❌ Guest Wi-Fi Setup (Included in Household Premium)
Premium Support (Purchased separately when requested and quoted)

Need to contact us for more info?

Please feel free to contact us via the Live Chat Messenger or use the Contact Form to send us an email with your information so that we can get back with you.

2 reviews for Individual Plan
  • Sara S. February 15, 2022

    Computer issues can be frustrating. My computer was very slow and I couldn’t do anything with it. After a few recommendations to contact An Island, I did, and am so pleased with my experience. I received a quick reply and a next day appointment to bring my laptop in. My hard drive was failing and they gave me a good deal on a new laptop. My old computer was completely backed up and everything placed on the new one. The one year remote service included is nice and came in handy a few months later. Highly recommend their services! They can help with any questions you have! What a great asset An Island is to our community.

  • James and Christy S. November 5, 2021

    After contacting An Island last year to help me log on to my computer – it was not liking the password I was using. My husband and I decided to sign with their service, Virtualize for all our computer problems.

    An Island has helped us during the times we were living in Tell City, but until we moved to a town 250 miles away, we didn’t realize what a service Virtualize offers to its customers. After getting our internet hooked-up, we discovered that our passwords and pin #’s weren’t working. After 2 frustrating days of trying different passwords, I remembered what An Island had told me when I advised them of our impending move to a town 250 miles away from Tell City. They said that whatever the problems we might have with our computer, they will be able to analyze and fix the problem remotely with Virtualize.
    This proved true when I contacted An Island and in just a short time on the same day, they remotely analyzed and fixed the problems we were having logging on to our computer 250 miles from Tell City.

    I would highly recommend An Island and Virtualize for all your computer issues no matter where you live. They will take very good care of you! Thank you An Island and team!

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